Patient Management

Streamline patient care, and keep every record, report, device, and document organized in one secure, cloud-based platform.

Centralize your entire patient care journey

Generate Professional Audiologic Reports

Generate polished audiologic reports in minutes that help improve communication with patients and referring physicians while supporting CMS and FDA documentation requirements. 

Document Every Visit in Minutes

Document every visit quickly with clear, comprehensive chart notes that are easy to read and review. Automatically create detailed visit summaries while reducing time spent on documentation. 

Give Patients 24/7 Access to Their Care 

Keep patients connected long after they leave your clinic with secure 24/7 online access. Share questionnaires, reports, recommendations, invoices, educational resources, and allow patients to schedule appointments or ask questions anytime. 

Help Patients Understand Treatment 

Improve what patients remember and increase the likelihood that they will follow through with personalized counseling summaries that reinforce treatment recommendations. Help patients retain more information, increase treatment acceptance, and demonstrate your clinic’s commitment to exceptional care. 

Keep Every Patient Document in One Secure Place

Store, scan, and organize all patient documents in one secure location. Upload files from anywhere, scan directly into patient records, capture documents via a mobile device, and eliminate paper files with standardized digital folders. 

Manage Devices with Confidence 

Manage hearing instruments with confidence from within patient profiles, the Dashboard, and Business Report Generators. View and update device information as well as track loaner devices, battery plans, visit authorizations, and upcoming warranty expirations. Direct order devices from hearing aid manufacturers and automatically notify patients when their warranties are near expiration or approaching a certain age.  

The difference CounselEar’s patient management makes 

Without CounselEar

  • Digging through paper files or old scans (e.g. order and repair forms) to find a single document. 
  • No easy way to know which loaner device is with which patient, or when it’s due back. 
  • Patients losing touch with your clinic the moment they walk out the door. 
  • Missing opportunities to engage with patients at the end of their device warranty and when they may be ready for new hearing aids. 

With CounselEar

  • Every record, report, device, and document organized in one secure, cloud-based platform. 
  • Documents scanned, uploaded, or captured from a mobile device, filed automatically. 
  • Devices tracked from every patient’s profile, so loaners and inventory are never a guessing game. 
  • A patient portal that keeps people connected 24/7, from questionnaires to appointment requests. 
  • On demand and automated communications to connect with patients at the right time with the right message. 

Designed to streamline the complexities of medical workflows

Explore our features

CounselEar AI Assist

Stock Tracking

Business Reporting

Scheduling

Noah Cloud

Marketing Automation

Integrations

Patient Management

Billing & Insurance

Online Reviews

AI Assist

Patient Manager

Noah Cloud

Business Reports

Online Reviews

Scheduling

Stock Tracker

Billing & Insurance

Marketing Automation

Integrations

AI Assist

Patient Manager

Noah Cloud

Business Reports

Online Reviews

Scheduling

Stock Tracker

Billing & Insurance

Marketing Automation

Integrations

What our clinics have to say about CounselEar

“

The transition was smooth, fast, painless, and absolutely no data was lost. The CounselEar OMS software is intuitive and we were all relatively proficient in a matter of a couple business days. The whole CounselEar team is incredibly responsive and helpful and it is clear their goal is to improve the software and our experience.

Helen Hallenbeck, Au.D.Vibrant Hearing
“

Before I switched to CounselEar, writing reports to patients and physicians often took way too long. However, after using CounselEar I was amazed how user friendly and professional the reports were. I would recommend CounselEar to any audiology practice hoping to increase not only their efficiency but also their professional image.

Joseph AussemNorth Shore Hearing
“

We are very impressed with our first month of using CounselEar. Your team has worked hard and cohesively to help provide the support that we need. I have already noticed a significant improvement in efficiency and patient care. Thanks for the great software!

Chris Kuykendall, Au.D.Western Oklahoma Hearing
“

I absolutely love CounselEar. I have used so many different OMS in my 15 year career and CounselEar is definitely my favorite.

Courtney Guthrie, Au.D.4 Bridges Audiology

Ready to see what CounselEar can do for your practice?

Book a Demo

Sit down with a product specialist who’ll walk through your clinic’s specific workflows and answer all your questions live.

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Dive right into an interactive preview. Explore features, test workflows, and see how intuitive clinic management can be at your own pace.