Our story began with a simple belief. That behind every great hearing care provider is a system built to support them. We’re audiologists and software engineers working together to build tools that simplify your workday.
The CounselEar Difference
Built by Audiologists
Tailored Workflows
Human-First Support
Years of audiology expertise and innovation
CounselEar was co-founded in 2005 by brothers Brian Urban, AuD, an audiologist, and Rick Urban, a software developer, with a shared vision to improve the patient experience through dynamic counseling summaries. Since then, CounselEar has grown into an industry-leading platform supporting hearing care practices worldwide. Today, we continue to innovate alongside the clinics we serve, developing solutions around their evolving needs.
Stay present with your patients, not buried in notes.
CounselEar AI Assist turns patient conversations into chart notes, reports, billing codes, and clear summaries automatically, giving you more time with patients and your team hours back every day.
Built for audiology. Workflows that work the way your clinic does.
CounselEar connects scheduling, clinical documentation, and billing into one workflow designed around how audiology clinics actually operate. No generic templates, no workarounds. Less manual entry, fewer errors, and more time for patient care.
Business insights that grow your practice.
See what’s really driving your practice. CounselEar turns everyday data into clear insights on performance, patients, and daily operations, giving you the clarity to make confident, data-backed decisions for your practice.
Designed to streamline the complexities of medical workflows
Explore our features
Seamlessly connected to the tools you already use
What our clinics have to say about CounselEar
Human Support.
Always.
Your clinic deals with real people, and so do we. We believe critical workflows like billing, intake, and patient care deserve immediate, expert guidance.
Human Support.
Always.
Your clinic deals with real people, and so do we. We believe critical workflows like billing, intake, and patient care deserve immediate, expert guidance.








