Driven by human care

Our story began with a simple belief. That behind every great hearing care provider is a system built to support them. We’re audiologists and software engineers working together to build tools that simplify your workday.

The CounselEar Difference

Built by Audiologists

Tailored Workflows

Human-First Support

20
+

Years of audiology expertise and innovation

CounselEar was co-founded in 2005 by brothers Brian Urban, AuD, an audiologist, and Rick Urban, a software developer, with a shared vision to improve the patient experience through dynamic counseling summaries. Since then, CounselEar has grown into an industry-leading platform supporting hearing care practices worldwide. Today, we continue to innovate alongside the clinics we serve, developing solutions around their evolving needs.

Stay present with your patients, not buried in notes.

Built for audiology. Workflows that work the way your clinic does.

Business insights that grow your practice.

Designed to streamline the complexities of medical workflows

Explore our features

CounselEar AI Assist

Stock Tracking

Business Reporting

Scheduling

Noah Cloud

Marketing Automation

Integrations

Patient Management

Billing & Insurance

Online Reviews

AI Assist

Patient Manager

Noah Cloud

Business Reports

Online Reviews

Scheduling

Stock Tracker

Billing & Insurance

Marketing Automation

Integrations

AI Assist

Patient Manager

Noah Cloud

Business Reports

Online Reviews

Scheduling

Stock Tracker

Billing & Insurance

Marketing Automation

Integrations

What our clinics have to say about CounselEar

“

The transition was smooth, fast, painless, and absolutely no data was lost. The CounselEar OMS software is intuitive and we were all relatively proficient in a matter of a couple business days. The whole CounselEar team is incredibly responsive and helpful and it is clear their goal is to improve the software and our experience.

Helen Hallenbeck, Au.D.Vibrant Hearing
“

Before I switched to CounselEar, writing reports to patients and physicians often took way too long. However, after using CounselEar I was amazed how user friendly and professional the reports were. I would recommend CounselEar to any audiology practice hoping to increase not only their efficiency but also their professional image.

Joseph AussemNorth Shore Hearing
“

We are very impressed with our first month of using CounselEar. Your team has worked hard and cohesively to help provide the support that we need. I have already noticed a significant improvement in efficiency and patient care. Thanks for the great software!

Chris Kuykendall, Au.D.Western Oklahoma Hearing
“

I absolutely love CounselEar. I have used so many different OMS in my 15 year career and CounselEar is definitely my favorite.

Courtney Guthrie, Au.D.4 Bridges Audiology

Human Support.
Always.

Your clinic deals with real people, and so do we. We believe critical workflows like billing, intake, and patient care deserve immediate, expert guidance.

Human Support.
Always.

Your clinic deals with real people, and so do we. We believe critical workflows like billing, intake, and patient care deserve immediate, expert guidance.